User Experience Not Quite About The User And Not Really An Experience
That’s the takeaway from a recent survey of 693 UX professionals published by UserZoom. The problem with UX is that the user is getting left out of product and UX decisions. That’s quite an oversight. The survey finds close to half of companies are failing to properly integrate user research practices into the full product development lifecycle. Here are the survey’s findings: The user is getting left out of product and user experience decisions....