Why Was My Uber Account Suspended?
There are guidelines you have to follow on the Uber platform, so if you don’t want your account to be suspended you have to follow all the terms and conditions of uber. Also, it is better to know the terms and conditions, so you won’t make the mistake of violating rules you’re not aware of.
The following are the terms and conditions of Uber;
You must be 18 years of age before you can own an accountYou must not allow any third party to make use of your accountYou must never withdraw any copyright belonging to your Uber accountYou must not drive recklessly or engage the rider in dangerous situations, etc
Here are some reasons why your driver account may be suspended
The car you upload is different from the one you driveYou have a third party using your accountYou’re having too many low reviewsYou cancel the ride too oftenYou don’t have a driver’s license You don’t follow the term and conditions
The following are some reasons why your riders account may be suspended
You have different fake accounts just so you can get promo codesYou disrespected a driver
How Will I Know That My Uber Account Has Been Suspended?
You will get a message once you log in to your account stating your account has been banned or suspended due to some reasons, therefore, you won’t be able to access your account. You can get messages like;
Your account has been suspended because you violate our terms and conditionYour account has been suspended because we found out that there are differences between the car being uploaded and the car usedPlease contact the customer care to have access to your accountWe notice the activity of a third party, please call customer care to have your account back.
What To Do When Uber Suspends My Account?
Call the customer care to know why your account is suspended and to know how the suspension can be liftedMessage Uber on Twitter or you tweet your problem and tag themMessage Uber on FacebookSend a message in the app under the help section Click the try help option in the app and call for support.
It is not always easy contacting a company’s customer care as you m8ght have to wait for days before they can attend to your complaint. But, there are other ways to navigate your ways when your Uber account is suspended or any other app account.
There is an application called Donotpay. This app is designed solely to help restore suspended or banned accounts from any application and Uber is not exempted.
So, to get your account back, signup the account if you’re just registering, then, log in to your newly opened account, and find unban my account, Donotpay will ask you some fundamental questions like the name of the platform, your username, why your account Is banned and if it is a paid service.
Do not pay will contact the company and ssh them to get in touch with you within two weeks
Tips To Follow To have a five-star rating
The quality of your ratings on your Uber account depends on the effectiveness I’m using the app. When the quality of your rating is consistently low, your account may be suspended.
Drive professionally, carefully, and safelyBe neatHelp with luggage and bad when necessary Open door vehicles for ridersEnsure the car is neat and in a good conditionKeep the conversation professional, and respect the rider by driving in silence if they don’t want to talk. Make sure you drive safely, you can ask the rider for a faster route to his/her destinationMaintain all rules including traffic rules
Conclusion
when your Uber account gets suspended, contact customer care to know why your account is suspended but it is better to read the terms and conditions while registering to avoid violating the rules.
Q1. Why is my Uber account suspended?
Your Uber account got suspended because you violate uber’s terms and conditions
Q2. What should I do when Uber suspends my account?
Call the customer care
Q3. What is the customer care number for Uber
(800) 593-7069
Q4. What do I do to avoid Uber From suspending my account?
Follow the rules, don’t create fake accounts, and offer great service
