Uber Eats also allows users to interact with their drivers in the new age where people want their food delivered correctly and fast, and this app and website are extremely effective.
No couriers nearby for Uber eats.
Uber Eats, which is one of the largest food delivery companies in the USA and the world, is expected to be perfect, but sometimes there are many glitches in it, like a frustrating one like “no couriers nearby”. This notification occurs when you have sent your order to any restaurant but there are not any of their dashers or drivers available in that area, and they cannot take your order at the time being.
So how can you tackle this situation?
The best option to handle this situation is to change the order from delivery to pick-up, and then you have two options: either pick up the order yourself or order from the restaurant and change the preference again to delivery. So often, a specific restaurant is chosen, and the odds of the order increase as they find dashers near the victorious area.
But if you still get into this kind of problem where there are no couriers available, then you will have to take your pick-up by yourself. Although this can be an inconvenience, it is the last option.
What if they can’t find you any Eats Dashers?
The basic protocol says that if you cannot find anyone to deliver the order, it will be canceled and the customer will get a full refund of their order. The problem sometimes is that if the customer is ordering in the peak period, they are likely to get no dashes because everyone is busy, and even if you order at an odd time, the dashes may be offline, so then you also can’t get your order placed. But this is not the customer’s problem but the company’s problem, which will be solved in the upcoming days, as the customer’s hope.
Is there any order cancellation fee?
Yes, there is an order cancellation fee, but after some time, as if you have ordered and the restaurant has started making your order, you will be charged a fee, and as the time goes by, the cancellation fee keeps increasing, until finally, after some time, the driver’s cost is also taken into consideration, if he has already taken your order and is on route to deliver it.
How can you cancel an order?
Just go to the Uber Eats app and you will find a receipt icon at the bottom of your screen. Continue to the order page, where you will find a cancel order button, and upon clicking it, a confirmation page will appear. Confirming to cancel your order will result in its cancellation and, depending on the time of cancellation, the order money will be refunded and any cancellation fees will be waived.
Payment methods for Uber Eats
Uber Eats accepts payment options such as PayPal and Uber Cash. They do not accept cash payments in many parts of the USA. And the use of PayPal decreases the need for credit and debit cards as long as your bank account is linked with PayPal. You can also pay with Uber Cash by simply adding funds on the mobile app of Uber Eats.
Conclusion
If you’ve tried everything that has been said and is still having the problem, it’s better to pick up your order.
If you cancel your order after a certain time, you will not get a full refund as Uber will need to pay the driver and the restaurant.
And all of your data is safe with Uber Eats as they have a data handling team, which is one of the best encryptions available.
Can someone be terminated from the Uber Eats app and other Uber services as well?
Yes, your account can be terminated if you’ve been proved guilty of fraud and major violations of their code of conduct, which can easily result in the deactivation of the account.
Can an Uber employee see the tip the customer has generated for him/her?
Yes, they can see if the customer has given the driver a tip or not, and if so, how much.
What if we do not get the refund when the order is not received by any dasher?
If they are not able to give the full refund to the customer, they will give a free lunch to that customer at the same price and the customer can order whenever they want.
