If you’re unsure about the Ulta return policy, we’ll break it down for you and explain the basics.
Ulta’s Return Policy
Among cosmetics and fashion businesses, Ulta boasts one of the most accommodating return policies. If you get an unsatisfactory item or a gift that you wish to return, you have 60 days to return it for a refund, exchange, or replacement. In most circumstances, the company will allow you to return the items after the return time has passed, but it will only issue a store credit as a refund.
You will receive your Ultamate Reward Points back as soon as your return is completed if you had used them to purchase the items. Please keep in mind that the total will be proportionate to the price of the specific returned products, not the total purchase.
Another benefit of Ulta’s return policy is that you can ship or pick up products even after they’ve been used—whether it’s clothing, makeup, or cosmetics. The sole requirement is that all original components be present.
Exceptions
Regardless of its friendly return policies, Ulta has the right to refuse products if:
They were already in your possession when they were broken or damaged. Instead of buying directly from Ulta, you bought them from other dealers or resellers. The company believes you are abusing the return option by reselling items, making excessive returns, or engaging in any other form of deception.
Ulta’s Return Policy For Online Purchases
It’s the same as Ulta Beauty’s standard return policy. The online return policy is also 60 days, the same as the in-store policy; the only difference is that the consumer is liable for the return and shipping fees. To begin processing an online return, go to the Guest Services Center.
You can also return Ulta Beauty orders placed online to any Ulta store in your area. When you want to return an item that you ordered online from the Ulta website, bringing your purchase into any Ulta Beauty store for a return is the best way to minimize shipping charges.
It’s good not to have to bother about sending an item, especially if you’re unfamiliar with the process, so if you want to return something you bought online, simply bring it in.
Will Ulta Accept Returns Without A Receipt?
Unfortunately, most Ulta returns require a receipt. However, if you have signed yourself up to become an Ultamate Rewards member, then the sales associate can bring up your receipt for you.
Also, alternatively, if you order your products from Ulta’s website, your package would arrive with a packing slip, and that slip could be used in place of the receipt. A receipt is necessary otherwise.
What If The 60 Days Have Passed?
If you’re thinking of returning something after 60 days, it’s still a good idea. Ulta permits returns after 60 days; however, the reimbursement will be in the form of an in-store credit.
If you are returning a product that you have not tried on yet, then you could also ask to exchange that purchase for the same item or even exchange it for something else that may cost more or less. The difference is covered by you, the customer of Ulta.
Conclusion
Ulta is open to returns and refunds. They have a window of 60 days after the day of purchase for you to return your items.
How long does it take Ulta to process your return?
After getting an email return confirmation, Ulta should process the return and compensate you for the problem you’ve had in seven to ten business days.
Is it possible to return used items to Ulta?
Yes, used items can be given back to Ulta, and they will accept the return. The policy indicates that you can return your item at any time if you are unhappy with it. Therefore if you are unhappy after using it, return it. Ulta will process a full refund if you have a receipt and you return your purchase within the 60 days acceptable return period.
What about returns that aren’t in their original packaging?
Ulta will usually accept returns without packaging. If you return the product you bought along with its receipt within the 60 days acceptable period of return, Ulta will have no problem processing your purchase without the original packaging. Show your receipt, and Ulta will handle your return even if it isn’t in its original packaging!
