Your mail is crucial to you and the USPS as well, so they try to locate your mail or package that has been lost at the earliest. There is a tracking method which helps you to find your package at the earliest and has a few requirements that are discussed further in detail.
How To Locate The Missing Package?
The user needs to follow a few steps to assist USPS in finding the missing package.
Find The Current Location
Check USPS tracking to find the current status of your package before beginning the search.
Submit a Request For Assistance
Before you begin the search for the missing mail, fill out the online support request form. A desktop computer is recommended for form submission.
Your request will be forwarded to the local Post Office which will assist you in locating the missing package.
Send a Request For Missing Mail Search
You can file a Missing Mail Search request if your package has not been delivered within seven business days after submitting your online support request form.
Sender’s postal addressMailing address of the recipientThe container or envelope you used, as well as the size and type of container or envelope you usedNecessary information to identify your package including your USPS Tracking number and the date of mailing from your mailing receiptAlso provide a brief description of the contents inside your package , like the size, shape, colour, brand, etc. Images that may assist in identifying your item
Will I Receive A Notification If The Package Is Found?
You will receive a confirmation email as soon as USPS receives your requests Moreover, you will be kept updated with the search on a regular basis.
The package will be sent to the correct address provided by you, if found. However, it has to be kept in consideration that USPS may not always be able to locate the missing package. There is also a possibility that your shipment or mail will be lost because forwarding it was deemed unsafe.
When And How Should I File A Refund Claim?
If your package is lost or has not reached its destination, the refund can be received only when the delivery is insured. Items as of Priority Mail Express and COD(Collect On Delivery) products are also eligible.
The person filing the refund claim must first present the original mailing receipt. It must be filed within a particular time frame and contain the proof of insurance, as well as the worth and extent of the damage.
In order to file the claim online, follow the given steps
Using usps. com, sign up or login to file your claim. Your account and claim case would be linked. In case you are not able to finish the form in one go, you can easily save and finish it some other time. You can review your Claim History once you have filed the claim.
If The Claim Is Approved
Your claim may be entirely or partially approved. Once your claim gets approved, you should get reimbursement for the claim amount, which is never higher than the item’s real value.
If The Claim Is Denied
It is possible that your claim may be wholly or partially disapproved. The grounds for disapproval would be listed on your decision letter.
The Mail Recovery Center (MRC), which was previously known as the ‘Dead Letter Office’, is the Postal Service’s own ‘lost and found’ department in Atlanta. The Mail Recovery Center’s employees are committed to restoring missing letters and packages with their intended recipients or senders. With the help of this article, you will be able to find your package more efficiently.
When Does USPS Declare A Package Officially Lost?
The USPS must first declare your package lost before you start filing a search request. It can only search for a missing mail if it is lost for more than seven days from the date of mailing.
What Is The Reason For My Package To Get Lost?
One of the major reasons for lost packages is the breaking off of the address label or smudging of the mailing label due to which it becomes illegible. In the case that this problem happens, the USPS and other national carriers clearly recommend including an extra address label along with delivery and return addresses inside the item to make it more convenient. The item would be opened by the Post Office and a new mailing label would be created without returning the package to the sender.
Why Is My Package Getting Delayed?
It is possible that the shipment is stuck due to loss, damage, or a glitch in the USPS tracking system. It may also happen due to the misplacement, mislabelling, or the overlooking of your USPS shipment due to a staffing shortage. This means that after you’ve drawn attention to its absence, it’ll be easy to find.
