As a customer who has to deal with the issue of your USPS package showing delivered on the tracker but the package has now where to be found, it can be a very frustrating problem. There are many reasons why your USPS tracker is saying delivered but the package is not at the delivery location. Some of the reasons why your USPS tracker says delivered but no package present include the following;
What does it mean when USPS says delivered but no package?
Here what the issue might be when USPS says delivered but no package.
USPS Scan error; the tracking stat may say a package has been delivered even if nothing was done to the package, if it was scanned as delivered at a different location that is not the correct delivery location. This scan error can cause the USPS to say the package has been delivered while the package has not gotten to your specified delivery location. The package has mistakenly been delivered to an incorrect address; due to the large amount of packages that pass through USPS and that is delivered daily sometime packages are dropped off at the wrong address or the wrong delivery location. These packages may read delivered but no package at the correct delivery location. The delivery information is incorrect; if the information that has been filled is not accurate or has some discrepancies such as the wrong house number or apartment block number, incorrect spelling of the locations name. for example if a customer living in a four apartment unit inputs the delivery location as block 13, Greenville street instead of Block 13A, Greenville street, the delivery may end up at any of the other apartments. USPS will read delivered but no package because it was delivered to the wrong address. The tracking system may have an error; due to the large amounts of packages and the users of USPS, the tracking system might face some technical issues due to the overload and have certain errors such as reading a package as delivered when it hasn’t been delivered. This means that if the tracking system is faulty, it may say the package has delivered but no package is present at the delivery location.
Steps to take to resolve the issue when your USPS says delivered but no package
The issue of USPS says delivered when there is no package is not a very common problem and can cause a lot of discomfort and annoyance for customers especially when the package is needed immediately or has been held up for a long while. However, Its customers dealing with the issue of USPS saying delivered but no package and looking to resolve it with minimal stress can do so by utilizing the following steps;
Where to search when USPS says delivered but no package?
Many customers end up finding their missing packages in other locations other than the front porch or mailbox that is the usual delivery spot. Checking other places such as the back door, collection box, bushes and hedges around the house, underneath the porch staircase et cetera. If you live in an apartment you can check the buildings mail box or collection box or ask your neighbors if your package has been put in their mailbox or delivered to their front porch by mistake.
Steps to take when your USPS package is confirmed to be stolen or lost
Try to get in touch with USPS and the mail carrier. Reach out to the USPS and mail carrier customer service to get the exact information about the package. They can confirm if the package has actually been delivered or if the tracking stat is an error. Contacting the USPS can also give you an insight as to whether your mail shipment is lost or has been misplaced. You can reach USPS customer services at 1-800-275-8777 and place your complaint about the situation. If your package has been missing for a week or more then you can request a missing mail claim at USPS. Once you have placed the missing mail claim, the postal officials have to look into every step the package went through from the moment it was picked up till the delivery time. This ensures that the package is traced and found. You can request a signature confirmation for the package if it is an essential item you want to ensure is delivered into your hands. This makes sue that if the package hasn’t been delivered the signature serves as confirmation for the postal officials.
Conclusion
USPS says delivered but no package can be a very annoying issue for customers to deal with especially when shipping priority items. However, there are many steps to take to ensure that your package is delivered to you and the issue is resolved. Often time many “lost” packages are found by simply looking diligently.
